Website Downtime Earlier

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Koma
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Website Downtime Earlier

Post by Koma »

Today, the webhost has been down for a few hours. It is now restored but may still have a few hiccups. During this time, we were creating accounts for players that requested them manually as well as ramped up support in-game and on IRC.

Status information from the host:
The server drive is experiencing a read-only issue and we are taking the server offline now to run a FSCK to fix the errors. We will update you shortly. The data center had two power outages last night that caused this issue.

Update: The server rebooted and is online now. We will continue to monitor it.
Update: The server has gone read only again. We will now be running a complete FSCK.
Update: FSCK is still running.
Update: the server is online, but / home is still read only. We have contacted someone from the datacenter to assist with the file system.
Update: We got the server back online and the file system is currently fine. It may drop back into read only mode, so we will monitor it nonstop. Also as a backup we are restoring a backup to a spare server just in case

Last Updated - 05/13/2010 19:22
NOTE: The webhost and the game-server are two completely separate entities. This had no effect at all on gameplay (however it did slightly affect the patcher). We took immediate action this morning upon discovery.

And, no, FSCK stands for Filesystem Check, not a dirty word. Dirty.
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